| Measuring the impact of human resource management practices on hospitality firms’ performances S Cho, RH Woods, SCS Jang, M Erdem International Journal of Hospitality Management 25 (2), 262-277, 2006 | 748 | 2006 |
| The United Kingdom’s quantitative easing policy: design, operation and impact M Joyce, M Tong, R Woods Bank of England Quarterly Bulletin, 2011 | 478 | 2011 |
| Managing hospitality human resources RH Woods American Hotel & Lodging, 2006 | 325 | 2006 |
| R for turnover: retention programs that work RH Woods, JF Macaulay Cornell Hotel and Restaurant Administration Quarterly 30 (1), 78-90, 1989 | 287 | 1989 |
| An expanded restaurant typology CC Muller, RH Woods Cornell Hotel and Restaurant Administration Quarterly 35 (3), 27-37, 1994 | 264 | 1994 |
| Human resources management RH Woods Educational Institute of the American Hotel & Motel Association, 1997 | 191 | 1997 |
| Gender Discrimination and Sexual Harassment as Experienced by Hospitality-Industry Managers: More than 80 percent of the men and women surveyed perceive gender discrimination … RH Woods, RR Kavanaugh Cornell Hotel and Restaurant Administration Quarterly 35 (1), 16-21, 1994 | 146 | 1994 |
| International labor markets and the migration of labor forces as an alternative solution for labor shortages in the hospitality industry JG Choi, RH Woods, SK Murrmann International Journal of Contemporary Hospitality Management 12 (1), 61-67, 2000 | 143 | 2000 |
| Leadership and management in the hospitality industry RH Woods, JZ King American Hotel & Lodging Educational Institute, 2010 | 134 | 2010 |
| Recognizing the emotional element in service excellence MM Johanson, RH Woods Cornell Hospitality Quarterly 49 (3), 310-316, 2008 | 133 | 2008 |
| Training in the US lodging industry: Perception and reality G Conrade, R Woods, J Ninemeier Cornell Hotel and Restaurant Administration Quarterly 35 (5), 16-21, 1994 | 133 | 1994 |
| Women in hotel management: gradual progress, uncertain prospects RH Woods, D Viehland Cornell Hotel and Restaurant Administration Quarterly 41 (5), 51-54, 2000 | 119 | 2000 |
| Wanted: Training competencies for the twenty‐first century V Kalargyrou, RH Woods International Journal of Contemporary Hospitality Management 23 (3), 361-376, 2011 | 112 | 2011 |
| Important issues for a growing timeshare industry RH Woods Cornell Hotel and Restaurant Administration Quarterly 42 (1), 71-81, 2001 | 85 | 2001 |
| Turnover and diversity in the lodging industry RH Woods, W Heck, M Sciarini American Hotel Foundation, 1998 | 83 | 1998 |
| E-complaints: lessons to be learned from the service recovery literature B Tyrrell, R Woods Handbook of Consumer Behavior, Tourism, and the Internet, 183-190, 2013 | 81 | 2013 |
| Predicting is difficult, especially about the future: Human resources in the new millennium RH Woods International Journal of Hospitality Management 18 (4), 443-456, 1999 | 78 | 1999 |
| Competencies required for club managers J Perdue, J Ninemeier, R Woods Cornell Hotel and Restaurant Administration Quarterly 41 (2), 79-85, 2000 | 77 | 2000 |
| More alike than different: The culture of the restaurant industry RH Woods Cornell Hotel and Restaurant Administration Quarterly 30 (2), 82-97, 1989 | 76 | 1989 |
| Is it worth subsidising regional repertory theatre? D Forrest, K Grime, R Woods Oxford Economic Papers 52 (2), 381-397, 2000 | 75 | 2000 |
