Nan Liu
Cited by
Cited by
Dynamic scheduling of outpatient appointments under patient no-shows and cancellations
N Liu, S Ziya, VG Kulkarni
Manufacturing & Service Operations Management 12 (2), 347-364, 2010
Appointment scheduling under patient preference and no-show behavior
J Feldman, N Liu, H Topaloglu, S Ziya
Operations Research 62 (4), 794-811, 2014
Optimal siting of fire stations using GIS and ANT algorithm
N Liu, B Huang, M Chandramouli
Journal of computing in civil engineering 20 (5), 361-369, 2006
Panel size and overbooking decisions for appointment‐based services under patient no‐shows
N Liu, S Ziya
Production and Operations Management 23 (12), 2209-2223, 2014
When waiting to see a doctor is less irritating: Understanding patient preferences and choice behavior in appointment scheduling
N Liu, SR Finkelstein, ME Kruk, D Rosenthal
Management Science 64 (5), 1975-1996, 2018
Multiresource allocation scheduling in dynamic environments
WT Huh, N Liu, VA Truong
Manufacturing & Service Operations Management 15 (2), 280-291, 2013
Optimal Choice for Appointment Scheduling Window under Patient No‐Show Behavior
N Liu
Production and Operations Management 25 (1), 128-142, 2016
Appointment scheduling under time-dependent patient no-show behavior
Q Kong, S Li, N Liu, CP Teo, Z Yan
Management Science 66 (8), 3480-3500, 2020
Nurse practitioners as primary care providers
L Poghosyan, J Shang, J Liu, H Poghosyan, N Liu, B Berkowitz
Health care management review 40 (1), 46-55, 2015
Service times in call centers: Agent heterogeneity and learning with some operational consequences
N Gans, N Liu, A Mandelbaum, H Shen, H Ye
Borrowing Strength: Theory Powering Applications---A Festschrift for …, 2010
Managing appointment-based services in the presence of walk-in customers
S Wang, N Liu, G Wan
Management Science 66 (2), 667-686, 2020
The Productivity and Cost‐Efficiency of Models for Involving Nurse Practitioners in Primary Care: A Perspective from Queueing Analysis
N Liu, T D'Aunno
Health services research 47 (2), 594-613, 2012
Health reform and out-of-pocket payments: lessons from China
L Zhang, N Liu
Health policy and planning 29 (2), 217-226, 2014
Integrated scheduling and capacity planning with considerations for patients’ length-of-stays
N Liu, VA Truong, X Wang, B Anderson
Production and Operations Management 28 (7), 1735–1756, 2019
Assortment optimization under the multinomial logit model with sequential offerings
N Liu, Y Ma, H Topaloglu
INFORMS Journal on Computing 32 (3), 835-853, 2020
A GIS supported Ant algorithm for the linear feature covering problem with distance constraints
B Huang, N Liu, M Chandramouli
Decision support systems 42 (2), 1063-1075, 2006
Appointment reminder systems and patient preferences: Patient technology usage and familiarity with other service providers as predictive variables
SR Finkelstein, N Liu, B Jani, D Rosenthal, L Poghosyan
Health informatics journal 19 (2), 79-90, 2013
Bilevel programming approach to optimizing a logistic distribution network with balancing requirements
B Huang, N Liu
Transportation Research Record: Journal of the Transportation Research Board …, 2004
A New Model for Nurse Practitioner Utilization in Primary Care: Increased Efficiency and Implications
N Liu, SR Finkelstein, L Poghosyan
Health Care Management Review 39 (1), 10-20, 2014
The Patient‐Centered Medical Home: A Future Standard for American Health Care?
DB Klein, MJ Laugesen, N Liu
Public Administration Review 73 (s1), S82-S92, 2013
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