| Service quality evaluation by service quality performance matrix YH Hung, ML Huang, KS Chen Total Quality Management & Business Excellence 14 (1), 79-89, 2003 | 312 | 2003 |
| Capability measures for processes with multiple characteristics KS Chen, WL Pearn, PC Lin Quality and Reliability Engineering International 19 (2), 101-110, 2003 | 165 | 2003 |
| Process capability analysis for an entire product KS Chen, ML Huang, RK Li International Journal of Production Research 39 (17), 4077-4087, 2001 | 154 | 2001 |
| Developing a fuzzy green supplier selection model using six sigma quality indices KS Chen, CH Wang, KH Tan International Journal of Production Economics 212, 1-7, 2019 | 128 | 2019 |
| Distributional and inferential properties of the process accuracy and process precision WL Pearn, GH Lin, KS Chen Communications in Statistics: Theory and Methods 27 (4), 985-1000, 1998 | 125 | 1998 |
| Statistical testing for assessing the performance of lifetime index of electronic components with exponential distribution LI Tong, KS Chen, HT Chen International Journal of Quality & Reliability Management 19 (7), 812-824, 2002 | 123 | 2002 |
| One-sided capability indices C PU and C PL: decision making with sample information WL Pearn, KS Chen International Journal of Quality & Reliability Management 19 (3), 221-245, 2002 | 111 | 2002 |
| An application of non-normal process capability indices KS Chen, WL Pearn Quality and Reliability Engineering International 13 (6), 355-360, 1997 | 102 | 1997 |
| Capability indices for non-normal distributions with an application in electrolytic capacitor manufacturing WL Pearn, KS Chen Microelectronics Reliability 37 (12), 1853-1858, 1997 | 101 | 1997 |
| New generalization of the process capability index Cpk WL Pearn, KS Chen Journal of Applied Statistics 25 (6), 801-810, 1998 | 98 | 1998 |
| Incapability index with asymmetric tolerances KS Chen Statistica Sinica 8 (1), 253-262, 1998 | 94 | 1998 |
| Suppliers capability and price analysis chart KL Chen, KS Chen, RK Li International Journal of Production Economics 98 (3), 315-327, 2005 | 83 | 2005 |
| Multiprocess performance analysis: a case study WL Pearn, KS Chen Quality Engineering 10 (1), 1-8, 1997 | 82 | 1997 |
| Estimating process capability indices for non‐normal pearsonian populations WL Pearn, KS Chen Quality and Reliability Engineering International 11 (5), 386-388, 1995 | 80 | 1995 |
| Making decisions in assessing process capability index C-pk WL Pearn, KS Chen Quality and reliability engineering international 15 (4), 321-326, 1999 | 78 | 1999 |
| The construction and application of Six Sigma quality indices KS Chen, HT Chen, TC Chang International Journal of Production Research 55 (8), 2365-2384, 2017 | 77 | 2017 |
| Supplier selection by testing the process incapability index KS Chen, KL Chen International Journal of Production Research 44 (3), 589-600, 2006 | 74 | 2006 |
| Promoting customer satisfaction by applying six sigma: An example from the automobile industry SC Chen, KS Chen, TS Hsia Quality Management Journal, 12 (4), 21-33, 2005 | 69 | 2005 |
| Capability indices for processes with asymmetric tolerances KS Chen, WL Pearn Journal of the Chinese Institute of Engineers 24 (5), 559-568, 2001 | 68 | 2001 |
| Production data analysis system using novel process capability indices-based circular economy KP Lin, CM Yu, KS Chen Industrial Management & Data Systems, 2019 | 63 | 2019 |
