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Brian Rutherford
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The relationship of facets of salesperson job satisfaction with affective organizational commitment
J Boles, R Madupalli, B Rutherford, J Andy Wood
Journal of Business & Industrial Marketing 22 (5), 311-321, 2007
3942007
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors
B Rutherford, J Boles, GA Hamwi, R Madupalli, L Rutherford
Journal of business research 62 (11), 1146-1151, 2009
2582009
How organizational and employee‐customer identification, and customer orientation affect job engagement
NA Anaza, B Rutherford
Journal of Service Management, 2012
1562012
The impact of emotional labor in a retail environment
YN Cho, BN Rutherford, JK Park
Journal of Business Research 66 (5), 670-677, 2013
140*2013
The role of emotions on frontline employee turnover intentions
YN Cho, BN Rutherford, SB Friend, GA Hamwi, JK Park
Journal of Marketing Theory and Practice 25 (1), 57-68, 2017
1192017
Psychological contract breach's antecedents and outcomes in salespeople: The roles of psychological climate, job attitudes, and turnover intention
NN Hartmann, BN Rutherford
Industrial Marketing Management 51, 158-170, 2015
1052015
Increasing job performance and decreasing salesperson propensity to leave: An examination of an Asian sales force
B Rutherford, JK Park, SL Han
Journal of Personal Selling & Sales Management 31 (2), 171-183, 2011
912011
Measuring salesperson burnout: A reduced Maslach burnout inventory for sales researchers
BN Rutherford, GA Hamwi, SB Friend, NN Hartmann
Journal of Personal Selling & Sales Management 31 (4), 429-440, 2011
752011
Cross-functional teams and social identity theory: A study of sales and operations planning (S&OP)
SC Ambrose, LM Matthews, BN Rutherford
Journal of Business Research 92, 270-278, 2018
722018
Reducing emotional exhaustion and increasing organizational support
G Alexander Hamwi, BN Rutherford, JS Boles
Journal of Business & Industrial Marketing 26 (1), 4-13, 2011
722011
Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study
SC Ambrose, BN Rutherford, CD Shepherd, A Tashchian
Industrial Marketing Management 43 (6), 1070-1078, 2014
692014
Understanding multifaceted job satisfaction of retail employees
TL Chung, B Rutherford, J Park
International Journal of Retail & Distribution Management 40 (9), 699-716, 2012
682012
Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter?
NN Hartmann, BN Rutherford, R Feinberg, JG Anderson
Journal of Business Research 67 (9), 2039-2044, 2014
542014
Increasing job performance and reducing turnover: An examination of female Chinese salespeople
BN Rutherford, Y Wei, JK Park, WM Hur
Journal of Marketing Theory and Practice 20 (4), 423-436, 2012
522012
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction
BN Rutherford, GW Marshall, JK Park
Journal of Business Research 67 (9), 1850-1856, 2014
492014
Developing our understanding of patronizing frontline employees
NA Anaza, BN Rutherford
Managing Service Quality: An International Journal, 2012
482012
The effects of mentoring on salesperson commitment
NN Hartmann, BN Rutherford, GA Hamwi, SB Friend
Journal of Business Research 66 (11), 2294-2300, 2013
442013
Social perspectives of e-contact center for loyalty building
JK Park, HE Chung, B Rutherford
Journal of Business Research 64 (1), 34-38, 2011
412011
The importance of customer’s perception of salesperson’s empathy in selling
D Delpechitre, BN Rutherford, LB Comer
Journal of Business & Industrial Marketing 34 (2), 374-388, 2019
362019
The impact of training, mentoring and coaching on personal learning in the sales environment
SK Bradford, BN Rutherford, SB Friend
International Journal of Evidence Based Coaching and Mentoring 15 (1), 133-151, 2017
352017
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