Brian Rutherford

Cited by

	All	Since 2020
Citations	3332	1601
h-index	31	22
i10-index	49	42

340

170

255

2009201020112012201320142015201620172018201920202021202220232024202513 23 61 82 100 153 185 207 272 266 315 307 320 327 322 286 39

Co-authors

Jungkun Parkuniversity of houston purdue university hanyang universityVerified email at hanyang.ac.kr
James BolesMarketing Professor, University of North Carolina at GreensboroVerified email at uncg.edu
Alex HamwiMarketingVerified email at missouristate.edu
Scott AmbroseAssociate ProfessorVerified email at erau.edu
Nathaniel HartmannAssociate Professor of Marketing and Innovation, University of South FloridaVerified email at usf.edu
Yoon-Na ChoHongik UniversityVerified email at villanova.edu
Lucy MatthewsMiddle Tennessee State UniversityVerified email at mtsu.edu
Ryan MatthewsAssistant Professor - Tennessee Tech UniversityVerified email at tntech.edu
Armen TashchianKennesaw State UniversityVerified email at kennesaw.edu
Greg W. MarshallCharles Harwood Professor of Marketing and Strategy, Rollins CollegeVerified email at rollins.edu
Joseph F. Hair, Jr.University of South Alabama, Cleverdon Chair of BusinessVerified email at southalabama.edu
Barry J. BabinPhil B. Hardin Professor of Marketing, University of MississippiVerified email at bus.olemiss.edu
Martha TroncozaAssistant Professor of Marketing Providence CollegeVerified email at uncg.edu
C David ShepherdRetired Professor of Marketing

Brian Rutherford

Kennesaw State University

Verified email at kennesaw.edu

Sales Management Business-to-Business Job Satisfaction Burnout


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
The relationship of facets of salesperson job satisfaction with affective organizational commitment J Boles, R Madupalli, B Rutherford, J Andy Wood Journal of Business & Industrial Marketing 22 (5), 311-321, 2007	431	2007
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors B Rutherford, J Boles, GA Hamwi, R Madupalli, L Rutherford Journal of business research 62 (11), 1146-1151, 2009	305	2009
How organizational and employee‐customer identification, and customer orientation affect job engagement NA Anaza, B Rutherford Journal of service management 23 (5), 616-639, 2012	193	2012
The impact of emotional labor in a retail environment YN Cho, BN Rutherford, JK Park Journal of Business Research 66 (5), 670-677, 2013	173*	2013
Psychological contract breach's antecedents and outcomes in salespeople: The roles of psychological climate, job attitudes, and turnover intention NN Hartmann, BN Rutherford Industrial Marketing Management 51, 158-170, 2015	151	2015
The role of emotions on frontline employee turnover intentions YN Cho, BN Rutherford, SB Friend, GA Hamwi, JK Park Journal of Marketing Theory and Practice 25 (1), 57-68, 2017	146	2017
Cross-functional teams and social identity theory: A study of sales and operations planning (S&OP) SC Ambrose, LM Matthews, BN Rutherford Journal of Business Research 92, 270-278, 2018	105	2018
Increasing job performance and decreasing salesperson propensity to leave: An examination of an Asian sales force B Rutherford, JK Park, SL Han Journal of Personal Selling & Sales Management 31 (2), 171-183, 2011	105	2011
Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study SC Ambrose, BN Rutherford, CD Shepherd, A Tashchian Industrial Marketing Management 43 (6), 1070-1078, 2014	101	2014
Measuring salesperson burnout: A reduced Maslach burnout inventory for sales researchers BN Rutherford, GA Hamwi, SB Friend, NN Hartmann Journal of Personal Selling & Sales Management 31 (4), 429-440, 2011	92	2011
Reducing emotional exhaustion and increasing organizational support G Alexander Hamwi, BN Rutherford, JS Boles Journal of Business & Industrial Marketing 26 (1), 4-13, 2011	89	2011
Understanding multifaceted job satisfaction of retail employees TL Chung, B Rutherford, J Park International Journal of Retail & Distribution Management 40 (9), 699-716, 2012	86	2012
The importance of customer’s perception of salesperson’s empathy in selling D Delpechitre, BN Rutherford, LB Comer Journal of Business & Industrial Marketing 34 (2), 374-388, 2018	68	2018
Developing our understanding of patronizing frontline employees NA Anaza, BN Rutherford Managing Service Quality: An International Journal 22 (4), 340-358, 2012	65	2012
Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter? NN Hartmann, BN Rutherford, R Feinberg, JG Anderson Journal of Business Research 67 (9), 2039-2044, 2014	62	2014
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction BN Rutherford, GW Marshall, JK Park Journal of Business Research 67 (9), 1850-1856, 2014	58	2014
The effects of mentoring on salesperson commitment NN Hartmann, BN Rutherford, GA Hamwi, SB Friend Journal of Business Research 66 (11), 2294-2300, 2013	56	2013
Increasing job performance and reducing turnover: An examination of female Chinese salespeople BN Rutherford, Y Wei, JK Park, WM Hur Journal of Marketing Theory and Practice 20 (4), 423-436, 2012	56	2012
Uncertainty in industrial markets: The COVID-19 pandemic R Matthews, BN Rutherford, D Edmondson, L Matthews Industrial Marketing Management 102, 364-376, 2022	49	2022
Increasing business-to-business buyer word-of-mouth and share-of-purchase N A. Anaza, B Rutherford Journal of Business & Industrial Marketing 29 (5), 427-437, 2014	45	2014

The system can't perform the operation now. Try again later.

Articles 1–20

Citations per year

Duplicate citations

Merged citations

Add co-authorsCo-authors

Follow

Cited by

Co-authors