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Brian Rutherford
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The relationship of facets of salesperson job satisfaction with affective organizational commitment
J Boles, R Madupalli, B Rutherford, J Andy Wood
Journal of Business & Industrial Marketing 22 (5), 311-321, 2007
4232007
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors
B Rutherford, J Boles, GA Hamwi, R Madupalli, L Rutherford
Journal of business research 62 (11), 1146-1151, 2009
2902009
How organizational and employee‐customer identification, and customer orientation affect job engagement
NA Anaza, B Rutherford
Journal of service management 23 (5), 616-639, 2012
1832012
The impact of emotional labor in a retail environment
YN Cho, BN Rutherford, JK Park
Journal of Business Research 66 (5), 670-677, 2013
160*2013
Psychological contract breach's antecedents and outcomes in salespeople: The roles of psychological climate, job attitudes, and turnover intention
NN Hartmann, BN Rutherford
Industrial Marketing Management 51, 158-170, 2015
1362015
The role of emotions on frontline employee turnover intentions
YN Cho, BN Rutherford, SB Friend, GA Hamwi, JK Park
Journal of Marketing Theory and Practice 25 (1), 57-68, 2017
1312017
Increasing job performance and decreasing salesperson propensity to leave: An examination of an Asian sales force
B Rutherford, JK Park, SL Han
Journal of Personal Selling & Sales Management 31 (2), 171-183, 2011
992011
Cross-functional teams and social identity theory: A study of sales and operations planning (S&OP)
SC Ambrose, LM Matthews, BN Rutherford
Journal of Business Research 92, 270-278, 2018
952018
Measuring salesperson burnout: A reduced Maslach burnout inventory for sales researchers
BN Rutherford, GA Hamwi, SB Friend, NN Hartmann
Journal of Personal Selling & Sales Management 31 (4), 429-440, 2011
882011
Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study
SC Ambrose, BN Rutherford, CD Shepherd, A Tashchian
Industrial Marketing Management 43 (6), 1070-1078, 2014
872014
Reducing emotional exhaustion and increasing organizational support
G Alexander Hamwi, BN Rutherford, JS Boles
Journal of Business & Industrial Marketing 26 (1), 4-13, 2011
822011
Understanding multifaceted job satisfaction of retail employees
TL Chung, B Rutherford, J Park
International Journal of Retail & Distribution Management 40 (9), 699-716, 2012
812012
Developing our understanding of patronizing frontline employees
NA Anaza, BN Rutherford
Managing Service Quality: An International Journal 22 (4), 340-358, 2012
592012
Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter?
NN Hartmann, BN Rutherford, R Feinberg, JG Anderson
Journal of Business Research 67 (9), 2039-2044, 2014
572014
The importance of customer’s perception of salesperson’s empathy in selling
D Delpechitre, BN Rutherford, LB Comer
Journal of Business & Industrial Marketing 34 (2), 374-388, 2019
562019
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction
BN Rutherford, GW Marshall, JK Park
Journal of Business Research 67 (9), 1850-1856, 2014
552014
Increasing job performance and reducing turnover: An examination of female Chinese salespeople
BN Rutherford, Y Wei, JK Park, WM Hur
Journal of Marketing Theory and Practice 20 (4), 423-436, 2012
542012
The effects of mentoring on salesperson commitment
NN Hartmann, BN Rutherford, GA Hamwi, SB Friend
Journal of Business Research 66 (11), 2294-2300, 2013
522013
Increasing business-to-business buyer word-of-mouth and share-of-purchase
N A. Anaza, B Rutherford
Journal of Business & Industrial Marketing 29 (5), 427-437, 2014
432014
Social perspectives of e-contact center for loyalty building
JK Park, HE Chung, B Rutherford
Journal of Business Research 64 (1), 34-38, 2011
422011
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