Brian Rutherford

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Citations	3059	1663
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Jungkun Parkuniversity of houston purdue university hanyang universityVerified email at hanyang.ac.kr
James BolesMarketing Professor, University of North Carolina at GreensboroVerified email at uncg.edu
Alex HamwiMarketingVerified email at missouristate.edu
Scott AmbroseAssociate ProfessorVerified email at erau.edu
Nathaniel HartmannAssistant Professor of Marketing and Innovation, University of South FloridaVerified email at usf.edu
Yoon-Na ChoHongik UniversityVerified email at villanova.edu
Lucy MatthewsMiddle Tennessee State UniversityVerified email at mtsu.edu
Armen TashchianKennesaw State UniversityVerified email at kennesaw.edu
C David ShepherdMarketing Research and Consulting, LLCVerified email at mrandc.org
Ryan MatthewsAssistant Professor - Tennessee Tech UniversityVerified email at tntech.edu
Greg W. MarshallCharles Harwood Professor of Marketing and Strategy, Rollins CollegeVerified email at rollins.edu
Joseph F. Hair, Jr.University of South Alabama, Cleverdon Chair of BusinessVerified email at southalabama.edu
Martha TroncozaVisiting Assistant Professor of Marketing UNCGVerified email at uncg.edu
Barry J. BabinPhil B. Hardin Professor of Marketing, University of MississippiVerified email at bus.olemiss.edu

Brian Rutherford

Kennesaw State University

Verified email at kennesaw.edu

Sales Management Business-to-Business Job Satisfaction Burnout


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
The relationship of facets of salesperson job satisfaction with affective organizational commitment J Boles, R Madupalli, B Rutherford, J Andy Wood Journal of Business & Industrial Marketing 22 (5), 311-321, 2007	423	2007
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors B Rutherford, J Boles, GA Hamwi, R Madupalli, L Rutherford Journal of business research 62 (11), 1146-1151, 2009	290	2009
How organizational and employee‐customer identification, and customer orientation affect job engagement NA Anaza, B Rutherford Journal of service management 23 (5), 616-639, 2012	183	2012
The impact of emotional labor in a retail environment YN Cho, BN Rutherford, JK Park Journal of Business Research 66 (5), 670-677, 2013	160*	2013
Psychological contract breach's antecedents and outcomes in salespeople: The roles of psychological climate, job attitudes, and turnover intention NN Hartmann, BN Rutherford Industrial Marketing Management 51, 158-170, 2015	136	2015
The role of emotions on frontline employee turnover intentions YN Cho, BN Rutherford, SB Friend, GA Hamwi, JK Park Journal of Marketing Theory and Practice 25 (1), 57-68, 2017	132	2017
Increasing job performance and decreasing salesperson propensity to leave: An examination of an Asian sales force B Rutherford, JK Park, SL Han Journal of Personal Selling & Sales Management 31 (2), 171-183, 2011	100	2011
Cross-functional teams and social identity theory: A study of sales and operations planning (S&OP) SC Ambrose, LM Matthews, BN Rutherford Journal of Business Research 92, 270-278, 2018	95	2018
Measuring salesperson burnout: A reduced Maslach burnout inventory for sales researchers BN Rutherford, GA Hamwi, SB Friend, NN Hartmann Journal of Personal Selling & Sales Management 31 (4), 429-440, 2011	88	2011
Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study SC Ambrose, BN Rutherford, CD Shepherd, A Tashchian Industrial Marketing Management 43 (6), 1070-1078, 2014	87	2014
Reducing emotional exhaustion and increasing organizational support G Alexander Hamwi, BN Rutherford, JS Boles Journal of Business & Industrial Marketing 26 (1), 4-13, 2011	82	2011
Understanding multifaceted job satisfaction of retail employees TL Chung, B Rutherford, J Park International Journal of Retail & Distribution Management 40 (9), 699-716, 2012	81	2012
Developing our understanding of patronizing frontline employees NA Anaza, BN Rutherford Managing Service Quality: An International Journal 22 (4), 340-358, 2012	59	2012
The importance of customer’s perception of salesperson’s empathy in selling D Delpechitre, BN Rutherford, LB Comer Journal of Business & Industrial Marketing 34 (2), 374-388, 2019	57	2019
Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter? NN Hartmann, BN Rutherford, R Feinberg, JG Anderson Journal of Business Research 67 (9), 2039-2044, 2014	57	2014
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction BN Rutherford, GW Marshall, JK Park Journal of Business Research 67 (9), 1850-1856, 2014	55	2014
Increasing job performance and reducing turnover: An examination of female Chinese salespeople BN Rutherford, Y Wei, JK Park, WM Hur Journal of Marketing Theory and Practice 20 (4), 423-436, 2012	54	2012
The effects of mentoring on salesperson commitment NN Hartmann, BN Rutherford, GA Hamwi, SB Friend Journal of Business Research 66 (11), 2294-2300, 2013	52	2013
Increasing business-to-business buyer word-of-mouth and share-of-purchase N A. Anaza, B Rutherford Journal of Business & Industrial Marketing 29 (5), 427-437, 2014	43	2014
Social perspectives of e-contact center for loyalty building JK Park, HE Chung, B Rutherford Journal of Business Research 64 (1), 34-38, 2011	42	2011

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