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Mark Thomas Ashton
Mark Thomas Ashton
Associate Professor, Hospitality Management, University of Surrey
Verified email at surrey.ac.uk - Homepage
Title
Cited by
Cited by
Year
How will service robots redefine leadership in hotel management? A Delphi approach
S Xu, J Stienmetz, M Ashton
International Journal of Contemporary Hospitality Management 32 (6), 2217-2237, 2020
1182020
Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective
X Yu, S Xu, M Ashton
Information Technology & People 36 (1), 454-474, 2023
782023
Virtual spaces as the future of consumption in tourism, hospitality and events
V Filimonau, M Ashton, U Stankov
Journal of Tourism Futures, 2022
352022
Covid-19 and Instagram: digital service innovation in top restaurants
A Tuomi, I Tussyadiah, M Ashton
Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021
182021
Ghost production: applying the servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery
M Ashton, A Tuomi, P Backman
Journal of Hospitality and Tourism Insights 6 (5), 1730-1754, 2022
82022
Innovation in high-end food service during COVID-19 lockdowns
A Tuomi, M Ashton, HK Ellonen, I Tussyadiah
82022
“Preducing” food waste in multiple cultural realms
H Sezerel, V Filimonau, M Ashton, ST Xu
International Journal of Gastronomy and Food Science 32, 100745, 2023
22023
How chefs develop the practice to manage food waste in professional kitchens
V Filimonau, H Sezerel, M Ashton, M Kubal-Czerwińska, GI Bhaskara, ...
International Journal of Hospitality Management 119, 103712, 2024
12024
Robotics, artificial intelligence and service automation in hotel service process design: can customer dominant logic provide improved value?
MT Ashton
Bournemouth University, 2021
12021
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