| All people are created equal? Racial discrimination and its impact on hospitality career satisfaction C Shum, A Gatling, J Garlington International Journal of Hospitality Management 89, 102407, 2020 | 37 | 2020 |
| Why won’t she break rules to promote service? Effects of gender, gender identification, and honesty C Shum, A Ghosh, J Garlington International Journal of Hospitality Management 90, 102607, 2020 | 10 | 2020 |
| A content analysis of hospitality research's research methods in the 2010s C Shum, J Garlington, A Ghosh, S Baloglu International Hospitality Review 37 (2), 286-313, 2023 | 2 | 2023 |
| “What it do?” The effects of racial code-switching on industry turnover intention J Garlington, C Shum, G Wong-Padoongpatt, L Book International Journal of Contemporary Hospitality Management 35 (11), 3864-3882, 2023 | 2 | 2023 |
| Who Are You? The Effects of Racial Code-Switching on Identity Threat, Shame, and Psychological Well-Being J Garlington | | 2022 |
