| Gearing service quality into public and private hospitals in small islands: empirical evidence from Cyprus H Arasli, E Haktan Ekiz, S Turan Katircioglu International journal of health care quality assurance 21 (1), 8-23, 2008 | 359 | 2008 |
| The effects of nepotism on human resource management: The case of three, four and five star hotels in Northern Cyprus H Arasli, A Bavik, EH Ekiz International journal of sociology and social policy 26 (7/8), 295-308, 2006 | 323 | 2006 |
| An investigation on the factors influencing passengers' loyalty in the North Cyprus national airline H Nadiri, K Hussain, EH Ekiz, Ş Erdoğan The TQM Journal 20 (3), 265-280, 2008 | 306 | 2008 |
| Air the anger: investigating online complaints on luxury hotels E Ekiz, C Khoo‐Lattimore, F Memarzadeh Journal of Hospitality and Tourism Technology 3 (2), 96-106, 2012 | 186 | 2012 |
| The effects of organizational responses to complaints on satisfaction and loyalty: a study of hotel guests in Northern Cyprus OM Karatepe, EH Ekiz Managing Service Quality: An International Journal 14 (6), 476-486, 2004 | 167 | 2004 |
| Perceptions of service quality in North Cyprus national airline HE Ekiz, K Hussain, A Bavik Tourism and Hospitality Industry 3 (5), 2006 | 89 | 2006 |
| Power in praise: Exploring online compliments on luxury hotels in Malaysia C Khoo-Lattimore, EH Ekiz Tourism and Hospitality Research 14 (3), 152-159, 2014 | 86 | 2014 |
| Comparing Chinese and American attitudes towards complaining EH Ekiz, N Au International Journal of Contemporary Hospitality Management 23 (3), 327-343, 2011 | 86 | 2011 |
| Kuruma bağlılığı etkileyen faktörlerin yapısal eşitlik modelleriyle araştırılması: özel ve devlet bankası örneği V Yılmaz, HE Çelik, E H Ekiz Anadolu Üniversitesi, 2006 | 76 | 2006 |
| Measuring the impacts of organizational responses: Case of Northern Cyprus hotels EH Ekiz, H Arasli Managing Global Transitions 5 (3), 271, 2007 | 62 | 2007 |
| Factors influencing organizational responses to guest complaints: Cases of Hong Kong and Northern Cyprus EH Ekiz Journal of Hospitality Marketing & Management 18 (6), 539-573, 2009 | 52 | 2009 |
| Impacts of organizational responses on complainants' justice perceptions and post-purchase behaviors D Gursoy, EH Ekiz, CG Chi Journal of Quality Assurance in Hospitality & Tourism 8 (1), 1-25, 2007 | 52 | 2007 |
| Antecedents and outcomes of relationship quality in casual dining restaurants: The mediating effects of relationship quality and moderating roles of gender G Prayag, S Hosany, B Taheri, EH Ekiz International Journal of Contemporary Hospitality Management 31 (2), 575-593, 2019 | 51 | 2019 |
| Why tourists are attracted to boutique hotels: Case of Penang Island, Malaysia S Khosravi, A Malek, EH Ekiz | 50 | 2014 |
| Scale development process: service quality in car rental services EH Ekiz, A Bavik Electronic Journal of Business Research Methods 6 (2), pp161‑174-pp161‑174, 2008 | 47 | 2008 |
| AIRQUAL: A multiple-item scale for measuring service quality, customer satisfaction, and repurchase intention S Bari, A Bavik, HE Ekiz, K Hussain, S Toner HOS-414 Graduation Project (Thesis), 1-104, 2001 | 41 | 2001 |
| An analysis of conference attendees’ motivations: Case of international conference attendees in Singapore A Malek, B Mohamed, EH Ekiz | 40 | 2011 |
| RENTQUAL: A new measurement scale for car rental services EH Ekiz, A Bavik, H Arasli Tourism: An International Interdisciplinary Journal 57 (2), 135-153, 2009 | 39 | 2009 |
| Augmented reality adoption by tourism product and service consumers: Some empirical findings A Hassan, E Ekiz, SS Dadwal, G Lancaster Augmented reality and virtual reality: Empowering human, place and business …, 2018 | 38 | 2018 |
| Şikayetin kısıtlayıcı faktörleri: Turistlerin belirgin şikayet etme davranışları EH Ekiz, NE Köker Journal of yaşar University 17 (5), 2859-2873, 2010 | 36 | 2010 |
Huseyin ArasliProfessor of Management,university of StavangerVerified email at uis.no
