D. Todd Donavan
D. Todd Donavan
Marketing Professor, Colorado State University
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Cited by
Cited by
The customer orientation of service workers: Personality trait effects on self-and supervisor performance ratings
TJ Brown, JC Mowen, DT Donavan, JW Licata
Journal of marketing research 39 (1), 110-119, 2002
Internal benefits of service-worker customer orientation: Job satisfaction, commitment, and organizational citizenship behaviors
DT Donavan, TJ Brown, JC Mowen
Journal of marketing 68 (1), 128-146, 2004
Efficient theory development and factor retention criteria: Abandon the ‘eigenvalue greater than one’criterion
VH Patil, SN Singh, S Mishra, DT Donavan
Journal of Business Research 61 (2), 162-170, 2008
Human brands in sport: Athlete brand personality and identification
BD Carlson, DT Donavan
Journal of Sport Management 27 (3), 193-206, 2013
Consumer‐brand relationships in sport: brand personality and identification
BD Carlson, DT Donavan, KJ Cumiskey
International Journal of Retail & Distribution Management 37 (4), 370-384, 2009
The art of service recovery: fact or fiction?
MA Hocutt, MR Bowers, D Todd Donavan
Journal of Services Marketing 20 (3), 199-207, 2006
Customer evaluation of service employee's customer orientation: extension and application
DT Donavan, MA Hocutt
Journal of quality management 6 (2), 293-306, 2001
Environmental influences in corporate brand identification and outcomes
DT Donavan, S Janda, J Suh
Journal of Brand management 14 (1), 125-136, 2006
Parallel analysis engine to aid determining number of factors to retain [Computer software]
VH Patil, SN Singh, S Mishra, DT Donavan
A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.
AR Zablah, BD Carlson, DT Donavan, JG Maxham III, TJ Brown
Journal of Applied Psychology 101 (5), 743, 2016
The influence of personality traits on sports fan identification.
DT Donavan, BD Carlson, M Zimmerman
Sport Marketing Quarterly 14 (1), 2005
Parallel analysis engine to aid in determining number of factors to retain using R [Computer software]
VH Patil, SN Singh, S Mishra, DT Donavan
School of Business Administration Spokane, Gonzaga University: Spokane, WA, USA, 2017
A customer-focused approach to improve celebrity endorser effectiveness
BD Carlson, DT Donavan, GD Deitz, BC Bauer, V Lala
Journal of Business Research 109, 221-235, 2020
Parallel analysis engine to aid in determining number of factors to retain using R
VH Patil, SN Singh, S Mishra, DT Donavan
Computer software]. https://analytics. gonzaga. edu/parallelengine, 2017
Does Selective Sales Force Training Work?
B Atefi, Yashar, Ahearne, Michael, Maxham III, James G., Donavan D. Todd ...
Journal of Marketing Research, 2018
Salient effects of publicity in advertised brand recall and recognition: The list-strength paradigm
HS Jin, J Suh, DT Donavan
Journal of Advertising 37 (1), 45-57, 2008
Antecedents and consequences of the contact employee's service orientation: From personality traits to service behaviors
DT Donavan
Oklahoma State University, 1999
Urban legends: The word-of-mouth communication of morality through negative story content
DT Donavan, JC Mowen, G Chakraborty
Marketing Letters 10, 23-35, 1999
The latent structure of landscape perception: A mean and covariance structure modeling approach
SN Singh, DT Donavan, S Mishra, TD Little
Journal of Environmental Psychology 28 (4), 339-352, 2008
The corporate reputation and consumer-company identification link as a sensemaking process: A cross-level interaction analysis
JS Wolter, DT Donavan, M Giebelhausen
Journal of Business Research 132, 289-300, 2021
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