Follow
Xuan Lorna Wang
Xuan Lorna Wang
School of Hospitality and Tourism Management, University of Surrey
Verified email at surrey.ac.uk - Homepage
Title
Cited by
Cited by
Year
Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management
XL Wang
International Journal of Hospitality Management 31 (3), 864-874, 2012
1302012
Revenue management: Progress, challenges, and research prospects
XL Wang, C Yoonjoung Heo, Z Schwartz, P Legohérel, F Specklin
Journal of Travel & Tourism Marketing 32 (7), 797-811, 2015
1272015
The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being
L Altinay, H Song, M Madanoglu, XL Wang
International Journal of Hospitality Management 78, 223-233, 2019
1252019
Soundscape and its influence on tourist satisfaction
A Liu, XL Wang, F Liu, C Yao, Z Deng
The Service Industries Journal 38 (3-4), 164-181, 2018
892018
Influence of perceived city brand image on emotional attachment to the city
S Manyiwa, CV Priporas, XL Wang
Journal of Place Management and Development 11 (1), 60-77, 2018
812018
Revenue management: the impact on business‐to‐business relationships
XL Wang, D Bowie
Journal of Services Marketing 23 (1), 31-41, 2009
792009
A framework for key account management and revenue management integration
XL Wang, R Brennan
Industrial Marketing Management 43 (7), 1172-1181, 2014
612014
The influence of social interactions on senior customers’ experiences and loneliness
H Song, L Altinay, N Sun, XL Wang
International Journal of Contemporary Hospitality Management 30 (8), 2773-2790, 2018
522018
Disentangling the effect of family involvement on innovativeness and risk taking: The role of decentralization
M Madanoglu, L Altinay, XL Wang
Journal of Business Research 69 (5), 1796-1800, 2016
502016
A note on the future of personalized pricing: Cause for concern
JPI van der Rest, AM Sears, L Miao, L Wang
Journal of Revenue and Pricing Management 19, 113-118, 2020
472020
Why is a change of company pricing policy so hard to implement?
JP van der Rest, A Roper, XL Wang
International Journal of Hospitality Management 69, 30-40, 2018
432018
Selling tourism on the Internet: analysis of the balance of power between seller and consumer during information exchange and negotiation
P Legoherel, J Fischer-Lokou, N Gueguen
Journal of Travel & Tourism Marketing 9 (3), 49-64, 2000
362000
The impact of revenue management on hotel key account relationship development
X Lorna Wang
International Journal of Contemporary Hospitality Management 24 (3), 358-380, 2012
352012
Understanding tourists’ consumption emotions in street food experiences
LLD Pham, A Eves, XL Wang
Journal of Hospitality and Tourism Management 54, 392-403, 2023
232023
Opportunity identification and evaluation in franchisee business start-ups
M Brookes, L Altinay, XL Wang, R Yeung
Journal of Service Theory and Practice 26 (6), 889-910, 2016
92016
Tourists’ online information search behavior: Combined user-generated and marketer-generated content in restaurant decision making
S Uthaisar, A Eves, XL Wang
Journal of Travel Research 63 (6), 1549-1573, 2024
72024
Revenue management education (RevME), 30 April–2 May 2015, University of Delaware, USA
L Koupriouchina, JP van der Rest, XL Wang
Journal of Revenue and Pricing Management 14, 384-388, 2015
62015
14 Revenue Management
XL Wang
Revenue Management for Hospitality and Tourism, 194, 2013
62013
Ethical concerns and legal challenges in revenue and pricing management
JP van der Rest, L Wang, L Miao
Journal of Revenue and Pricing Management 19, 83-84, 2020
42020
Cultural influences on fairness perception of revenue management pricing in the tourism and hospitality industry
C Heo, J Van der Rest, X Wang
The 11th Asia Pacific CHRIE Conference, 2013
32013
The system can't perform the operation now. Try again later.
Articles 1–20