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Yong-Pin Zhou
Yong-Pin Zhou
University of Washington, Seattle and The University of Hong Kong
Verified email at uw.edu - Homepage
Title
Cited by
Cited by
Year
Oral captopril versus placebo among 13 634 patients with suspected acute myocardial infarction: interim report from the Chinese Cardiac Study (CCS-1)
Chinese Cardiac Study Collaborative Group
The Lancet 345 (8951), 686-687, 1995
3051995
Call center outsourcing: Coordinating staffing level and service quality
ZJ Ren, YP Zhou
Management Science 54 (2), 369-383, 2008
2632008
Multiple nodeless superconducting gaps in (Ba0. 6K0. 4) Fe2As2 superconductor from angle-resolved photoemission spectroscopy
Z Lin, L Hai-Yun, Z Wen-Tao, M Jian-Qiao, J Xiao-Wen, L Guo-Dong, ...
Chinese Physics Letters 25 (12), 4402, 2008
2572008
Managing learning and turnover in employee staffing
N Gans, YP Zhou
Operations Research 50 (6), 991-1006, 2002
1742002
Incorporating satisfaction into customer value analysis: Optimal investment in lifetime value
TH Ho, YH Park, YP Zhou
Marketing Science 25 (3), 260-277, 2006
1622006
A call-routing problem with service-level constraints
N Gans, YP Zhou
Operations Research 51 (2), 255-271, 2003
1622003
Impact of supply chain transparency on sustainability under NGO scrutiny
S Chen, Q Zhang, YP Zhou
Production and Operations Management 28 (12), 3002-3022, 2019
1522019
Managing response time in a call-routing problem with service failure
F De Véricourt, YP Zhou
Operations Research 53 (6), 968-981, 2005
1082005
Call-routing schemes for call-center outsourcing
N Gans, YP Zhou
Manufacturing & Service Operations Management 9 (1), 33-50, 2007
1072007
Parametric forecasting and stochastic programming models for call-center workforce scheduling
N Gans, H Shen, YP Zhou, N Korolev, A McCord, H Ristock
Manufacturing & Service Operations Management 17 (4), 571-588, 2015
982015
Coordinated replenishment strategies in inventory/distribution systems
MÇ Gürbüz, K Moinzadeh, YP Zhou
Management Science 53 (2), 293-307, 2007
982007
Impact of queue configuration on service time: Evidence from a supermarket
J Wang, YP Zhou
Management Science 64 (7), 3055-3075, 2018
912018
Are customer satisfaction and customer loyalty drivers of customer lifetime value in mobile data services: a comparative cross-country study
JY Qi, YP Zhou, WJ Chen, QX Qu
Information Technology and Management 13, 281-296, 2012
852012
Routing to manage resolution and waiting time in call centers with heterogeneous servers
V Mehrotra, K Ross, G Ryder, YP Zhou
Manufacturing & service operations management 14 (1), 66-81, 2012
752012
Strategic consumer response to dynamic pricing of perishable products
M Cho, M Fan, YP Zhou
Consumer-driven Demand and operations management models: A systematic study …, 2009
602009
Pseudogap and Superconducting Gap in Sm FeAs (O1-xFx) Superconductor from Photoemission Spectroscopy
L Hai-Yun, J Xiao-Wen, Z Wen-Tao, Z Lin, M Jian-Qiao, L Guo-Dong, ...
Chinese Physics Letters 25 (10), 3761, 2008
602008
Call to duty: Just-in-time scheduling in a restaurant chain
M Kamalahmadi, Q Yu, YP Zhou
Management Science 67 (11), 6751-6781, 2021
432021
大蒜根系分泌物对不同受体蔬菜的化感作用
周艳丽, 程智慧, 孟焕文
应用生态学报 18 (01), 81, 2007
402007
On the incomplete results for the heterogeneous server problem.
F De Vericourt, YP Zhou
Queueing Syst. Theory Appl. 52 (3), 189-191, 2006
402006
Delay information in virtual queues: A large-scale field experiment on a major ride-sharing platform
Q Yu, Y Zhang, YP Zhou
Management Science 68 (8), 5745-5757, 2022
322022
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