| The hospitality culture scale: A measure organizational culture and personal attributes M Dawson, JA Abbott, S Shoemaker International Journal of Hospitality Management 30 (2), 290-300, 2011 | 255 | 2011 |
| Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future JM Madera, M Dawson, P Guchait, AM Belarmino International journal of contemporary hospitality management 29 (1), 48-67, 2017 | 235 | 2017 |
| Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance P Guchait, A Paşamehmetoğlu, M Dawson International Journal of Hospitality Management 41, 28-37, 2014 | 197 | 2014 |
| Hotel managers’ perceived diversity climate and job satisfaction: The mediating effects of role ambiguity and conflict JM Madera, M Dawson, JA Neal International Journal of Hospitality Management 35, 28-34, 2013 | 173 | 2013 |
| A strategy for diversity training: Focusing on empathy in the workplace JM Madera, JA Neal, M Dawson Journal of Hospitality & Tourism Research 35 (4), 469-487, 2011 | 110 | 2011 |
| An exploratory study of the importance of sustainable practices in the meeting and convention site selection process J Draper, M Dawson, E Casey Journal of Convention & Event Tourism 12 (3), 153-178, 2011 | 105 | 2011 |
| Should organizations be forgiving or unforgiving? A two-study replication of how forgiveness climate in hospitality organizations drives employee attitudes and behaviors P Guchait, JA Lanza-Abbott, JM Madera, M Dawson Cornell Hospitality Quarterly 57 (4), 379-395, 2016 | 83 | 2016 |
| Perceived diversity climate: Justice, ethnic, minority identity, and job satisfaction P Madera, J.M.., Dawson, M., & Guchait International Journal of Contemporary Hospitality Management 28 (11), 2514-2532, 2016 | 80* | 2016 |
| Gender diversity in hospitality and tourism top management teams: A systematic review of the last 10 years M Russen, M Dawson, JM Madera International Journal of Hospitality Management 95, 102942, 2021 | 76 | 2021 |
| Hospitality culture and climate: A proposed model for retaining employees and creating competitive advantage M Dawson, J Abbott International Journal of Hospitality & Tourism Administration 12 (4), 289-304, 2011 | 74 | 2011 |
| Why investing in diversity management matters: Organizational attraction and person–organization fit JM Madera, M Dawson, JA Neal Journal of Hospitality & Tourism Research 42 (6), 931-959, 2018 | 73 | 2018 |
| Implementation of behavior-based training can improve food service employees’ handwashing frequencies, duration, and effectiveness H Yu, J Neal, M Dawson, JM Madera Cornell Hospitality Quarterly 59 (1), 70-77, 2018 | 72 | 2018 |
| Managing language barriers in the workplace: The roles of job demands and resources on turnover intentions JM Madera, M Dawson, JA Neal International Journal of Hospitality Management 42, 117-125, 2014 | 65 | 2014 |
| How to increase menu prices without alienating your customers S Shoemaker, M Dawson, W Johnson International Journal of Contemporary Hospitality Management 17 (7), 553-568, 2005 | 63 | 2005 |
| Pay and benefit satisfaction, perceived organizational support, and turnover intentions: The moderating role of job variety PM Jolly, C McDowell, M Dawson, JA Abbott International Journal of Hospitality Management 95, 102921, 2021 | 57 | 2021 |
| Managers’ psychological diversity climate and fairness: The utility and importance of diversity management in the hospitality industry JM Madera, M Dawson, JA Neal Journal of Human Resources in Hospitality & Tourism 16 (3), 288-307, 2017 | 44 | 2017 |
| Gender discrimination and perceived fairness in the promotion process of hotel employees M Russen, M Dawson, JM Madera International Journal of Contemporary Hospitality Management 33 (1), 327-345, 2021 | 43 | 2021 |
| Using active learning activities to increase student outcomes in an information technology course C Morosan, M Dawson, EA Whalen Journal of Hospitality & Tourism Education 29 (4), 147-157, 2017 | 42 | 2017 |
| Managers’ reactions to customer vs coworker sexual harassment JM Madera, P Guchait, M Dawson International Journal of Contemporary Hospitality Management 30 (2), 1211-1227, 2018 | 38 | 2018 |
| The influence of hotel communication practices on managers’ communication satisfaction with limited English–speaking employees M Dawson, JM Madera, JA Neal, J Chen Journal of Hospitality & Tourism Research 38 (4), 546-561, 2014 | 37 | 2014 |
Juan M. MaderaUniversity of HoustonVerified email at uh.edu
