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Ki Joon Back
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A brand loyalty model involving cognitive, affective, and conative brand loyalty and customer satisfaction
KJ Back, SC Parks
Journal of hospitality & tourism research 27 (4), 419-435, 2003
7862003
Influencing factors on restaurant customers’ revisit intention: The roles of emotions and switching barriers
H Han, KJ Back, B Barrett
International journal of hospitality management 28 (4), 563-572, 2009
6022009
The effects of image congruence on customers’ brand loyalty in the upper middle-class hotel industry
KJ Back
Journal of Hospitality & Tourism Research 29 (4), 448-467, 2005
5232005
Attendee-based brand equity
JS Lee, KJ Back
Tourism management 29 (2), 331-344, 2008
3812008
Family restaurant brand personality and its impact on customer's emotion, satisfaction, and brand loyalty
YK Lee, KJ Back, JY Kim
Journal of hospitality & tourism research 33 (3), 305-328, 2009
3762009
Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
H Han, KJ Back
Journal of Hospitality & Tourism Research 32 (4), 467-490, 2008
3532008
Quality of work life and job satisfaction among frontline hotel employees: A self-determination and need satisfaction theory approach
JS Lee, KJ Back, ESW Chan
International Journal of Contemporary Hospitality Management 27 (5), 768-789, 2015
3192015
Modeling roles of service recovery strategy: a relationship-focused view
C Ok, KJ Back, CW Shanklin
Journal of Hospitality & Tourism Research 29 (4), 484-507, 2005
3002005
Examining structural relationships among perceived impact, benefit, and support for casino development based on 4 year longitudinal data
CK Lee, KJ Back
Tourism Management 27 (3), 466-480, 2006
2692006
The impact of employee training on job satisfaction and intention to stay in the hotel industry
CF Chiang, KJ Back, DD Canter
Journal of Human Resources in Hospitality & Tourism 4 (2), 99-118, 2005
2652005
Antecedents and consequences of customer brand engagement in integrated resorts
J Ahn, KJ Back
International Journal of Hospitality Management 75, 144-152, 2018
2622018
Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction
Y Ju, KJ Back, Y Choi, JS Lee
International Journal of Hospitality Management 77, 342-352, 2019
2492019
Internal relationship marketing: Korean casino employees’ job satisfaction and organizational commitment
KJ Back, CK Lee, JA Abbott
Cornell Hospitality Quarterly 52 (2), 111-124, 2011
2392011
Reexamination of attendee-based brand equity
JS Lee, KJ Back
Tourism Management 31 (3), 395-401, 2010
1992010
PRE-AND POST-CASINO IMPACT OF RESIDENTS’PERCEPTION
CK Lee, KJ Back
Annals of Tourism Research 30 (4), 868-885, 2003
1962003
Investigating the effects of consumption emotions on customer satisfaction and repeat visit intentions in the lodging industry
H Han, KJ Back
Journal of Hospitality & Leisure Marketing 15 (3), 5-30, 2007
1682007
Examining antecedents and consequences of brand personality in the upper-upscale business hotel segment
JS Lee, KJ Back
Journal of Travel & Tourism Marketing 27 (2), 132-145, 2010
1592010
A review of economic value drivers in convention and meeting management research
M Jae Lee, KJ Back
International Journal of Contemporary Hospitality Management 17 (5), 409-420, 2005
1562005
A review of convention and meeting management research 1990–2003: Identification of statistical methods and subject areas
MJ Lee, KJ Back
Journal of Convention & Event Tourism 7 (2), 1-20, 2005
1532005
A consumption emotion measurement development: a full-service restaurant setting
H Han, KJ Back, B Barrett
The Service Industries Journal 30 (2), 299-320, 2010
1512010
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Articles 1–20