The business value of online consumer reviews and management response to hotel performance KL Xie, Z Zhang, Z Zhang International Journal of Hospitality Management 43, 1-12, 2014 | 645 | 2014 |
Social media and brand purchase: Quantifying the effects of exposures to earned and owned social media activities in a two-stage decision making model K Xie, YJ Lee Journal of Management Information Systems 32 (2), 204-238, 2015 | 235 | 2015 |
Consumer valuation of Airbnb listings: A hedonic pricing approach Y Chen, K Xie International journal of contemporary hospitality management 29 (9), 2405-2424, 2017 | 208 | 2017 |
The impacts of quality and quantity attributes of Airbnb hosts on listing performance K Xie, Z Mao International Journal of Contemporary Hospitality Management 29 (9), 2240-2260, 2017 | 205 | 2017 |
Online consumer review factors affecting offline hotel popularity: evidence from tripadvisor KL Xie, C Chen, S Wu Journal of Travel & Tourism Marketing 33 (2), 211-223, 2016 | 204 | 2016 |
Effects of managerial response on consumer eWOM and hotel performance: Evidence from TripAdvisor KL Xie, Z Zhang, Z Zhang, A Singh, SK Lee International Journal of Contemporary Hospitality Management 28 (9), 2013-2034, 2016 | 195 | 2016 |
The effects of Airbnb’s price positioning on hotel performance KL Xie, L Kwok International Journal of Hospitality Management 67, 174-184, 2017 | 177 | 2017 |
Joint effects of management responses and online reviews on hotel financial performance: A data-analytics approach KL Xie, KKF So, W Wang International Journal of Hospitality Management 62, 101-110, 2017 | 175 | 2017 |
Thematic framework of online review research: A systematic analysis of contemporary literature on seven major hospitality and tourism journals L Kwok, KL Xie, T Richards International Journal of Contemporary Hospitality Management, 2017 | 173 | 2017 |
Toward the perspective of cognitive destination image and destination personality: The case of Beijing KL Xie, JS Lee Journal of travel & tourism marketing 30 (6), 538-556, 2013 | 168 | 2013 |
Factors contributing to the helpfulness of online hotel reviews: Does manager response play a role? L Kwok, KL Xie International Journal of Contemporary Hospitality Management, 2016 | 146 | 2016 |
In sharing economy we trust: The effects of host attributes on short-term rental purchases J Wu, P Ma, KL Xie International Journal of Contemporary Hospitality Management, 2017 | 124 | 2017 |
Chinese travelers’ behavioral intentions toward room-sharing platforms: The influence of motivations, perceived trust, and past experience J Wu, M Zeng, KL Xie International Journal of Contemporary Hospitality Management, 2017 | 123 | 2017 |
Hotel loyalty programs: how valuable is valuable enough? L Xie, CC Chen International Journal of Contemporary Hospitality Management 26 (1), 107-129, 2014 | 110 | 2014 |
Pricing strategies on Airbnb: Are multi-unit hosts revenue pros? L Kwok, KL Xie International Journal of Hospitality Management 82, 252-259, 2019 | 104 | 2019 |
Progress in loyalty program research: Facts, debates, and future research KL Xie, CC Chen Journal of Hospitality Marketing & Management 22 (5), 463-489, 2013 | 92 | 2013 |
Travelers’ preferences for peer-to-peer (P2P) accommodations and hotels CA Young, DL Corsun, KL Xie International Journal of Culture, Tourism and Hospitality Research 11 (4 …, 2017 | 71 | 2017 |
Monetizing managerial responses on TripAdvisor: Performance implications across hotel classes K Xie, L Kwok, W Wang Cornell Hospitality Quarterly 58 (3), 240-252, 2017 | 71 | 2017 |
Social media advertising in a competitive market: Effects of earned and owned exposures on brand purchase M Thornhill, K Xie, YJ Lee Journal of Hospitality and Tourism Technology 8 (1), 87-100, 2017 | 52 | 2017 |
The effects of consumer experience and disconfirmation on the timing of online review: Field evidence from the restaurant business H Li, KL Xie, Z Zhang International Journal of Hospitality Management 84, 102344, 2020 | 51 | 2020 |