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Shahab Alam Malik
Shahab Alam Malik
Dean / Professor, Faculty of Economics and Management Sciences, Minhaj University Lahore
Verified email at mul.edu.pk
Title
Cited by
Cited by
Year
Hospital healthcare service quality, patient satisfaction and loyalty: An investigation in context of private healthcare systems
T Fatima, SA Malik, A Shabbir
International Journal of Quality & Reliability Management, 2018
3222018
Measuring patients’ healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan
A Shabbir, SA Malik, SA Malik
International Journal of Quality & Reliability Management, 2016
1862016
Perceptions of fine dining restaurants in Pakistan: What influences customer satisfaction and behavioral intentions?
M Shahzadi, SA Malik, M Ahmad, A Shabbir
International Journal of Quality & Reliability Management, 2018
842018
TQM Practices & Organizational Performance: Evidence from Pakistani SMEs.
SA Malik, MZ Iqbal, R Shaukat, J Yong
International Journal of Engineering & Technology 10 (4), 2010
782010
Measuring service quality perceptions of customers in the hotel industry of Pakistan
SA Malik, F Akhtar, MM Raziq, M Ahmad
Total Quality Management & Business Excellence 31 (3-4), 263-278, 2020
722020
An empirical analysis of the relationship between characteristics and formative evaluation of training
MZ Iqbal, MW Maharvi, SA Malik, MM Khan, P Road
International Business Research 4 (1), 273-286, 2011
602011
Smartphone use and academic performance of university students: a mediation and moderation analysis
RR Ahmed, F Salman, SA Malik, D Streimikiene, RH Soomro, MH Pahi
Sustainability 12 (1), 439, 2020
522020
Execution of continuous improvement practices in Spanish and Pakistani industry: a comparative analysis
SA Malik, T YeZhuang
2006 IEEE International Conference on Management of Innovation and …, 2006
452006
Equating the expected and perceived service quality: A comparison between public and private healthcare service providers
A Shabbir, SA Malik, SY Janjua
International Journal of Quality & Reliability Management, 2017
422017
Continuous improvement practices in Asian developing countries a comparative analysis between Chinese & Pakistani manufacturing Industry
SA Malik, LU Li-bin, T Ye-zhuang, SUN Xiao-lin
2007 International Conference on Management Science and Engineering, 692-697, 2007
382007
Total Quality Management practices and work-related outcomes: A case study of higher education institutions in Pakistan
MN Khan, SA Malik, SY Janjua
International Journal of Quality & Reliability Management, 2019
352019
Measuring Service Quality Perceptions of the Customers of Restaurants in Pakistan
SA Malik, LH Jaswal, SA Malik, TM Awan
International Journal for Quality Research 7 (2), 187-200, 2013
332013
Measuring relationship between students’ satisfaction and motivation in secondary schools of Pakistan
N Hasan, SA Malik, MM Khan
Middle-East journal of scientific research 18 (7), 907-915, 2013
222013
Answering the journalistic six on the training needs assessment of pharmaceutical sales representatives: Comparative perspectives of trainers and trainees
M Zahid Iqbal, S Alam Malik, RA Khan
International Journal of Pharmaceutical and Healthcare Marketing 6 (1), 71-96, 2012
222012
Value co-creation through actor embeddedness and actor engagement
A Wajid, MM Raziq, OF Malik, SA Malik, N Khurshid
Marketing Intelligence & Planning 37 (3), 271-283, 2019
192019
Predicting employees turnover in telecom mobile communication call centers of Pakistan
SA Malik, N Bashir, MM Khan, SA Malik
Middle-East Journal of Scientific Research 17 (4), 481-494, 2013
192013
Measuring Students’ Perceptions and Expectations in Business Schools of Pakistan
Malik, S.A., Hasan, S.
Asian Education and Development Studies 1 (3), 222-236, 2012
19*2012
Survey on marketing tactics used to build private school image and increase parents' loyalty
SA Malik, A Mushtaq, LH Jaswal, SA Malik
International Journal of Management in Education 9 (2), 180-199, 2015
182015
TQM Practices in Electric Fan Manufacturing Industry of Pakistan
SA Malik, K Nasim, MZ Iqbal
International Journal of Productivity and Quality Management 12 (4), 361-378, 2013
182013
The moderating effect of service capability on the relationship between service delivery and business performance of manufacturing companies
Y Tian, Y Jia, H Sun, D Li, Y Yang, SA Malik
African Journal of Business Management 6 (6), 2169, 2012
162012
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