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Jeffrey Blodgett
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The effects of distributive, procedural, and interactional justice on postcomplaint behavior
JG Blodgett, DJ Hill, SS Tax
Journal of retailing 73 (2), 185-210, 1997
23211997
The effect of the servicescape on customers’ behavioral intentions in leisure service settings
KL Wakefield, JG Blodgett
Journal of services marketing 10 (6), 45-61, 1996
16481996
The importance of servicescapes in leisure service settings
KL Wakefield, JG Blodgett
Journal of services marketing 8 (3), 66-76, 1994
12151994
The Effect of Perceived Justice on Negative Word-of-Mouth and Repatronage Intentions
JG Blodgett, DH Granbois, RG Walters
Journal of Retailing 69 (4), 399-428, 1993
11831993
Customer response to intangible and tangible service factors
KL Wakefield, JG Blodgett
Psychology & Marketing 16 (1), 51-68, 1999
10361999
The effects of customer service on consumer complaining behavior
JG Blodgett, KL Wakefield, JH Barnes
Journal of services Marketing 9 (4), 31-42, 1995
8421995
Measurement and management of the sportscape
KL Wakefield, JG Blodgett, HJ Sloan
Journal of sport management 10 (1), 15-31, 1996
5481996
A Bayesian network model of the consumer complaint process
JG Blodgett, RD Anderson
Journal of Service Research 2 (4), 321-338, 2000
3502000
The effects of cultural dimensions on ethical decision making in marketing: An exploratory study
LC Lu, GM Rose, JG Blodgett
Journal of business Ethics 18, 91-105, 1999
3491999
Toward an integrated conceptual model of consumer complaining behavior
JG Blodgett, DH Granbois
Journal of Consumer Satisfaction, Dissatisfaction and complaining behavior 5 …, 1992
3371992
Ethical sensitivity to stakeholder interests: A cross-cultural comparison
JG Blodgett, LC Lu, GM Rose, SJ Vitell
Journal of the Academy of Marketing Science 29 (2), 190-202, 2001
3342001
A test of the validity of Hofstede's cultural framework
JG Blodgett, A Bakir, GM Rose
Journal of consumer marketing 25 (6), 339-349, 2008
2972008
A model of financial securities salespersons’ job stress
D Cameron Montgomery, JG Blodgett, JH Barnes
Journal of Services Marketing 10 (3), 21-38, 1996
2201996
Toward the creation of an eco‐oriented corporate culture: a proposed model of internal and external antecedents leading to industrial firm eco‐orientation
G Stone, M Joseph, J Blodgett
Journal of Business & Industrial Marketing 19 (1), 68-84, 2004
1172004
The effects of distributive and interactional justice on complainants' repatronage intentions and negative word-of-mouth intentions
JG Blodgett, SS Tax
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 6 …, 1993
1141993
Retrospective: The importance of servicescapes in leisure service settings
KL Wakefield, J Blodgett
Journal of Services Marketing 30 (7), 686-691, 2016
1112016
The effects of perceived justice on complainants' repatronage intentions and negative word-of-mouth behavior
JG Blodgett
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 7 …, 1994
1041994
Should hotels respond to negative online reviews?
M Rose, JG Blodgett
Cornell Hospitality Quarterly 57 (4), 396-410, 2016
1032016
An investigation of visualization and documentation strategies in services advertising
DJ Hill, J Blodgett, R Baer, K Wakefield
Journal of Service Research 7 (2), 155-166, 2004
1022004
Ads Promoting OTC Medications: The Effect of Ad Format and Credibility on Beliefs, Attitudes, and Purchase Intentions
S Kavanoor, D Grewal, J Blodgett
Journal of Business Research 40 (3), 219-227, 1997
781997
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Articles 1–20