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Woo Gon Kim
Woo Gon Kim
Dedman Professor of Hospitality Management, Dedman College of Hospitality, Florida State University
Verified email at fsu.edu
Title
Cited by
Cited by
Year
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
K Ryu, HR Lee, WG Kim
International journal of contemporary hospitality management 24 (2), 200-223, 2012
20382012
The relationship between brand equity and firms’ performance in luxury hotels and chain restaurants
H Kim, WG Kim
Tourism management 26 (4), 549-560, 2005
12412005
The effect of consumer‐based brand equity on firms’ financial performance
H Kim, W Gon Kim, JA An
Journal of consumer marketing 20 (4), 335-351, 2003
11242003
The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance
YJ Kim, WG Kim, HM Choi, K Phetvaroon
International journal of hospitality management 76, 83-93, 2019
11182019
Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type
WG Kim, YJ Moon
International journal of hospitality management 28 (1), 144-156, 2009
10802009
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
TT Kim, WG Kim, HB Kim
Tourism management 30 (1), 51-62, 2009
10052009
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
WG Kim, CYN Ng, Y Kim
international journal of hospitality management 28 (1), 10-17, 2009
8692009
Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant
WG Kim, JK Leong, YK Lee
International Journal of Hospitality Management 24 (2), 171-193, 2005
8342005
The impact of the SARS outbreak on Taiwanese hotel stock performance: An event-study approach
MH Chen, SCS Jang, WG Kim
International journal of hospitality management 26 (1), 200-212, 2007
7922007
The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance
WG Kim, RA Brymer
International Journal of Hospitality Management 30 (4), 1020-1026, 2011
7012011
Antecedents and consequences of relationship quality in hotel industry
WG Kim, Y Cha
International journal of hospitality management 21 (4), 321-338, 2002
6812002
Measuring customer-based restaurant brand equity
WG Kim, HB Kim
Cornell hotel and restaurant administration quarterly 45 (2), 115-131, 2004
6662004
Effects of an online virtual community on customer loyalty and travel product purchases
WG Kim, C Lee, SJ Hiemstra
Tourism management 25 (3), 343-355, 2004
5642004
The effectiveness of managing social media on hotel performance
WG Kim, H Lim, RA Brymer
International Journal of Hospitality Management 44, 165-171, 2015
5492015
Effects of relationship marketing on repeat purchase and word of mouth
WG Kim, JS Han, E Lee
Journal of Hospitality & Tourism Research 25 (3), 272-288, 2001
5292001
Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
YJ Jang, WG Kim, MA Bonn
International journal of hospitality management 30 (4), 803-811, 2011
5262011
Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks
F Ali, WG Kim, J Li, HM Jeon
Journal of destination marketing & management 7, 1-11, 2018
5112018
Predictors of relationship quality and relationship outcomes in luxury restaurants
WG Kim, YK Lee, YJ Yoo
Journal of Hospitality & Tourism Research 30 (2), 143-169, 2006
4722006
Multidimensional customer-based brand equity and its consequences in midpriced hotels
WG Kim, B Jin-Sun, HJ Kim
Journal of Hospitality & Tourism Research 32 (2), 235-254, 2008
4012008
Determinants of Chinese hotel customers’ e-satisfaction and purchase intentions
WG Kim, X Ma, DJ Kim
Tourism Management 27 (5), 890-900, 2006
3882006
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