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Xiaolin (Crystal) Shi
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Year
Organizational support versus supervisor support: The impact on hospitality managers’ psychological contract and work engagement
XC Shi, S Gordon
International Journal of Hospitality Management, 102374, 2019
120*2019
Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention
X Shi, S Gordon, CH Tang
Tourism Management 83, 104212, 2020
722020
Hospitality employees’ emotions in the workplace: a systematic review of recent literature
Y Hwang, XC Shi, X Wang
International Journal of Contemporary Hospitality Management, 2021
392021
An exploratory study of visitors’ motivations at a heritage destination: The case of the South Luogu Alley in China
X Shi, J Day, S Gordon, L Cai, H Adler
Journal of Hospitality and Tourism Insights 2 (2), 186-202, 2019
292019
The well-being and subjective career success of workaholics: An examination of hospitality managers’ recovery experience
SE Gordon, XC Shi
International Journal of Hospitality Management 93, 102804, 2021
252021
Challenging or hindering? Understanding the daily effects of work stressors on hotel employees’ work engagement and job satisfaction
XC Shi, S Gordon, H Adler
International Journal of Hospitality Management 103 (103211), 2022
192022
Daily spillover from home to work: the role of workplace mindfulness and daily customer mistreatment
XC Shi, X Wang
International Journal of Contemporary Hospitality Management, 2022
152022
Perceptions of authenticity at a heritage destination: An examination of visitor perceptions of authenticity at South Luogu Alley, Beijing
J Day, XC Shi, L Cai, H Adler
Tourism Analysis 20 (1), 53-67, 2015
152015
Listening to your employees: analyzing opinions from online reviews of hotel companies
XC Shi, Z Chen
International Journal of Contemporary Hospitality Management, 2021
132021
Is subtle toxicity worse for racial-ethnic minority employees? The impact of coworker incivility on employee well-being
S Gordon, P Jolly, T Self, X Shi
Journal of Foodservice Business Research 26 (4), 587-608, 2023
112023
Understanding the complexity of teacher emotions from online forums: A computational text analysis approach
Z Chen, X Shi, W Zhang, L Qu
Frontiers in Psychology 11, 531751, 2020
102020
How virtual reality moderates daily negative mood spillover among hotel frontline employees: A within-person field experiment
XY Leung, XC Shi, X Huang
Tourism Management 95, 104680, 2023
82023
Loyalty as a guide to organizational retention: Applying moral foundation theory to hospitality
SP McGinley, X Shi
Journal of Hospitality & Tourism Research 48 (2), 225-248, 2024
72024
What happens to abusive actors? A study of managers’ emotional responses and impression management tactics subsequent to enacted abusive supervision
XC Shi, X Wang, S McGinley
International Journal of Contemporary Hospitality Management, 2023
72023
Beyond the workday: The effect of daily customer interpersonal injustice on hotel employee experiences after work and the next day
XC Shi, X Huang
Tourism Management 93, 2022
62022
Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly
XC Shi, JJ Shi
Tourism Management 90, 2022
42022
Analyzing hospitality leader– follower dyads with polynomial regression: a critical reflection
XC Shi
International Journal of Contemporary Hospitality Management, 2023
22023
Visitor perspectives of the authenticity at a heritage destination: south luogu hutong in beijing, china
X Shi
Purdue University, 2013
22013
Double-sided messages improve the acceptance of chatbots
LM Meng, T Li, XC Shi, X Huang
Annals of Tourism Research 103, 2023
12023
Effect of supervisor dispositional envy on episodic envy in supervisor–subordinate dyads: A multilevel investigation of workplace envy and abusive supervision
XC Shi, Y Yu, HM Shi
Tourism Management 103, 104889, 2024
2024
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